Bins should be empty and accessible at the time of service whenever possible

Service is typically scheduled the day after trash pickup to help ensure bins are ready for cleaning

If trash remains in bins, all garbage must be securely bagged

Pirate City Sanitation reserves the right to refuse service for hazardous materials, chemicals, loose animal waste, construction debris, or excessively contaminated bins

Customers are responsible for ensuring bins are accessible from the curb or agreed-upon service location

Missed appointments due to inaccessible bins may result in a missed service fee

Weather, equipment issues, or unforeseen circumstances may require appointments to be rescheduled

Subscription services automatically renew unless canceled before the next scheduled cleaning

Payment is due according to the selected service plan and invoice terms

No refunds will be issued after services have been completed

Pirate City Sanitation is not responsible for pre-existing damage to bins including cracks, loose wheels, lids, fading, or structural weakness

Customers agree that cleaning may reveal pre-existing damage hidden beneath dirt or buildup

We use environmentally responsible wastewater containment and disposal practices whenever possible

By booking service, customers authorize Pirate City Sanitation to perform scheduled cleaning services at the provided address